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Tuesday, October 11, 2011

Maintaining sanctity of processes!

Sanctity of processes and procedures is what all of us strive to maintain at the railways, irrespective of whether deliverance happens or not. It is true that deliverance in the railways has emerged as a by-product that may or may not take place, but we should always have at hand our excuses and reasons of non-deliverance for that keeps us safe, alive and climbing.

Somehow I am unable to appreciate the way railway works, despite being on the hot seat of Delhi for almost two years now. The way most of us railway men think and act foxes me completely. The penchant for the mundane coupled with the tremendous focus on penning down inspection notes and other A4 documents for others to read and improve matters has created a scenario where most of us are wasting their time without even knowing about it. The servile attitude that officers are more prone to display the higher they climb on the organizational ladder also does not help. Obeying orders is fine but restraining oneself from speaking out the truth and the ground reality just because it may be inconvenient for the powers that be, is something that is plainly unacceptable.

Tethering on the verge of bankruptcy, Railways is presently passing through a very crucial phase. Ever increasing volumes of traffic and the rapidly rising staff costs, coupled with the long stay on increasing passenger and freight fares has brought us to the verge. Any further period of inaction on resolving this imbroglio would see us nosedive into an abyss from which it would be almost impossible to emerge.

Despite the financial bankruptcy and the tremendous complexity of procedures, railways still manages to deliver in the form of running its quota of trains, a task that any other organization in the country would have miserably failed at. It is also gratifying that after a very long wait, there is also a silver lining in the form of a committed and humane bureaucratic leadership at the apex level.

Perhaps all is not lost yet, and we may yet emerge from the shadows.

Insha Allah!

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