Pinning the executive down

Those who idle shall commit no mistakes!

The news report reg CBI filing an FIR into alleged improprieties in Air India’s purchase of software in 2011 came as a shock. Shock because ostensibly as per the stand taken by the company as well as its parent ministry, while there may be procedural lacunae, there is no apparent malafide in this case. Perhaps there is more to it than meets the eye.

Regardless of the issue, such an investigation is bound to hit the company hard as besides the pain of digging out old papers, questioning of many including the innocent and the honest and its attendant ramifications, it would further strengthen the belief that following processes is important and deliverance can take a back seat. That process overrides deliverance and merely following the laid down systems guarantees personal safety is sadly becoming the norm in almost all governmental organizations. Air India that has been a victim of gross indecision in recent years and only lately had started to come out of its slumber will also take a hit, I am absolutely certain, as an outcome of the unfortunate turn that this case has now taken.

Whether the variety of watchdogs that the nation has have been able to reduce the levels of corruption is a matter of debate, yet the fact remains that they have been successful in stifling deliverance almost everywhere.

Having maintained highest standards of integrity all my life, I am unable to appreciate the basic premise that we require a non-executive to keep an eye on every single aspect of working of the executive and that we should have checks and balances that are highly tilted in favor of the checks.  I also wonder how mere non-adherence to a rule or process, howsoever silly though it may be, is regarded as an act of malafide, sufficient enough to hound the hapless executive for years, if not decades. And what hurts even more is that one single incident of straying from the path, even if done in the overall interest of the organization or the nation is sufficient to wipe out years of proven deliverance. And then we lament that the organization does not perform!

The public sector is indeed the favorite whipping boy of the media, a media that makes or mars public opinion. A single news item like that of today would have made many think and also perhaps believe that the national carrier is neck deep in corruption, even though that is far from reality. The omnipresent shadow of vigilance and other more powerful investigative agencies over the minutest processes undertaken by the executive is one single factor that has caused the maximum damage to the public sector in our nation. Commercial organizations need to be swift in decision making processes, especially the ones that face competition from the private sector, but how the hell and also why the hell would an executive take a decision if he knows that it would be dissected in hindsight, motives would be ascribed even where there are none and he may even face a life of ignominy for a long time later, if the investigative agencies so desire. Is the risk really worth it ask many, and the universal answer is “No” and mediocre performance therefore continues to rule the roost, with many of those on the sidelines continuing to wonder and also treatise on why we are unable to deliver.

At a time when we have a Prime Minister totally committed to pulling the country out of the morass it has found itself in after almost six decades of failed governance, it is sad that we also have a machinery that believes in an overload of checks and generally regards officials as dishonest unless proven otherwise. Mistrust was indeed at the core of the decision making processes that we inherited from the british and rightly so : they were ruling over a nation other than theirs, but why should the same system continue when men are governing a nation of their own elk, is what is often difficult to comprehend. Mistrust has indeed continued for far too long under the garb of “checks and balances” and transparency, with its attendant damages that are visible almost anywhere.

When errors or mistakes are regarded as a malafide, best is not to commit them. And the only way that is possible is by not taking any decisions. This is the learning that has emerged over time and successfully assimilated by a large majority of those who are a part of the system. And surprisingly many still wonder why progress is not commensurate with the effort and also the desire. Continuing to be fooled by a beehive of activity while remaining oblivious to the fact that remaining busy, is by no stretch of imagination akin to deliverance has also emerged as a hallmark of the rotten system.

Yet the silver lining remains that still there are many who would continue to trod along, regardless of the price they may have to pay later. Perhaps the inner peace and satisfaction that deliverance brings in its wake still finds takers.

Amen!

In deep shit!

The news of a lady IAS topper getting arrested for graft is a true reflection of the staid state of affairs in the sarkari sector of our nation. While it is an accepted fact that almost the entire sarkari machinery is laced with graft, yet most of us found it hard to digest that a lady and that too a topper of the civil services would stoop so low. It is really disgusting that things have come to such a pass!

This news would undoubtedly affect the perception of the masses who so far laid a high premium on the fairer sex and also on the academically brilliant. Males were always considered wayward, but now the fairer sex too has joined the bandwagon and that too with a bang. Now only the almighty that too in person can help this nation as his blessings from afar have failed to cleanse this country of eighty four million gods and goddesses.

Despite the above, my mood this sunny morning is upbeat and the cause deter is two honest ticket examiners by the name of Bindra and Grover who displayed a high sense of personal integrity in discharging their official duties and therefore were given a well deserved recognition in my room. But what these two exemplary gentlemen told me and my commercial officers during the brief interaction that we had is nothing short of a horror story that again dampens the spirits. The unbecoming conduct and the unfair demands that most of the travelling members of parliament make, made my head hang in shame. After all these shameless members of parliament are the true representatives of the society that we all live in and therefore the deep sense of shame that I felt. What was even more horrifying were the stories of the demands and misuse of privileges displayed in abundance by the people who constitute the vigilance department of the railways, free meals and free upgrades being the least of the problems. A classic case of the fence eating the crop.

What has the nation come to?

What is so radically wrong that the moral fabric of the nation has gone for a six and almost everyone in the sarkari sector has accepted graft as an integral part of his job?

Is the job and what it entails, as promised at the beginning of the career not satisfying enough? Or is the compensation not adequate?

Perhaps the answer lies in the general lack of satisfaction in almost all jobs in the sarkari sector and also the perceived sense of injustice that the sarkari mulazims carry in the back of their minds. Job satisfaction is almost missing, except for those few who are strongly willed and the extreme complexity of the tantra ensures non transparency.

We already have a rapidly increasing number of srakari mulazims within the confines of the holy Tihar. The rulers of this nation have perhaps mistaken “amanat” for “milkiyat”. What is temporarily handed over to them in trust is not for self gain is a thought that needs to percolate throughout the tantra and the earlier it happens the better it would be for the nation.

I wonder where are we heading to? Only time shall tell!

Over vigilant vigilance!

That the Anna brigade has brought the issue of corruption centre stage in one of the most corrupt and backward nation of the world is absolutely true. What the brigade however does not know or realize are the complexities of the tantra, complexities that can be appreciated only after experiencing them, not otherwise.

The organizations responsible for eradicating corruption or for catching the corrupt have also moved to the hyper-active zone. Spurred by Anna and also the rising prices, the various vigilance set-ups have also raised their consideration fee. After all the vigilance inspectors and the vigilance officers are also part and parcel of the same corrupt society, so why blame them if they also partake of the loot.

Jokes apart, it is an established fact that the various vigilance set-ups in the nation have with passage of time emerged as the fountainheads of corruption. They thrive on corruption and therefore have no stake whatsoever in its eradication. When corruption thrives, the mandarins of the vigilance set-ups rule the roost and if ever corruption were to be really eradicated, they would not know what to do.

Some organizations like the one to which I belong have taken the vigilance business to absurd and ridiculous proportions. Every single act that is even a minor deviation from the prescribed rules and procedures is sufficient to issue a charge sheet followed by subsequent long drawn out investigations. And the rules and procedures are also many. The massive building that many call as the ministry is busy churning out rules and procedures for specifying almost everything under the sun. Perhaps placing a ban on supply of A4 size paper to the over bloated ministry may be the best thing to do.

Why do we need a separate vigilance set-up is what I have been unable to appreciate in the over thirty one years of my service career. Is it not the primary function of an executive to remain vigilant and prevent corruption in the organization and men under him? Is the executive not to be trusted and every single act of him is to be put under the minutest scrutiny for even a miniscule deviation from the books?

I always wonder what sort of organizational culture we are brewing? Is not deliverance more important than anything else? Or is babugiri the numero uno priority? Let us first be clear and then suitable results that would need to be accepted will follow accordingly.

Having been out of my mother cadre for over a decade, I could never have imagined the extent to which systems have gone rotten in an organization that often calls itself commercial. And amongst the many departments that the mother organization is divided in, vigilance perhaps takes the cake. The best and the most striking example of dishonesty in the garb of honesty.

May God help us!

Output sans input

The scenario amazes me no end.

The most common folly of all of us is expecting “output sans input”. If only output could be achieved without any tangible input, our nation definitely would have been one of the most progressive nations of the world. Alas, that is not to be!

Mere advice, suggestions, observations and reprimands are definitely not the only tools available with us for ensuring delivery. This is to be experienced as well as understood, yet it is unfortunate that while we appreciate that for us any output needs a commensurate input, we fail to apply this principle when deailing with others.

And so we have an oft repeated scenario of the officialdom demanding output from the system and also their subordinates without either being prepared or being able to give commensurate input.

Hawa mein nangi talwar chalakar system aur utpadakta improve karna chahte hain. Idiots!

How silly. Besides the so called yearning for deliverance often turns out to be hollow and if probed further is found to be borne out of a desire to impress some bloated ego superior.

And as a bonus we have our vigilance setups. One more naka that often demands deliverance every day from the field staff in the form of hard cash to be delivered to the die-hard inspector and if that is not done, the employee who finds himself tied in a vicious circle suffers. The vigilance setups have with passage of time grabbed a major role in perpetuating corruption, especially in the railway system. Yet we regularly have our shams in the form of vigilance week, pledge on integrity and what not.

The system stinks. What stinks even more is total apathy of the senior management towards administrative issues, even those like the ones described above that are nibbling at the vitals of the organization. I wonder whether we shall ever wake up from our "Kumbhakarani" sleep and then overcome the inherent reluctance to do anything that can even remotely be of help in setting the system right?