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Friday, December 30, 2011

Employees First

How many of us have ever reflected on the state of the employees under their control. In my over 30 years of sarkari seva, I have yet to be summonned to a meeting or discussion that had the welfare of the staff at its core. And yet this "great" organization professes that it is geared up to take full care of the passengers that throng its trains.

I fail to understand how an organization that does not have the welfare of its men at its core, even dream of taking care of the millions of passengers that utilize its services, not for the love of it, but because of the absence of alternatives.

Interaction with a contented staff has been a rarity during my current tenure. Most of the employees are unhappy and frustrated and therefore actively contribute in the overall unhappy scenario. Each keeping the other guy unhappy and simultaneously blaming the system for his unhappiness.

The problem with sarkari systems is that they are driven by rats, both of the bureau-c and techno-c varieties. These rats as a clan are generally self centered and therefore fail to look at the welfare of any human being other than themselves. This one point mission of welfare of the self has had a devastating effect on organizations especially HR centric organizations like the railways.

Yet, the babudom leaves no stone unturned in mouthing platitudes relating to the welfare of its passengers.

Whom are we taking for a ride anyway?

1 comment:

  1. Thanks for such Empathy....
    Very soothing for the sufferers of Personnel Branch and arrogant officers of their department.
    Bot things are not going to change never it needs revolution and all that Sarkari people learnt to live with such a tendency of just doing their job irrespective of quality....just Jugaad....Killing the quality of job and life aswell.