Procedures override deliverance

I often wonder, where did we go wrong in the last sixty odd years. Why despite a stable democratic system inherited after centuries of foreign rule and oppression, Bharatvarsh did not really take off? Why, on the economic front we are still at the bottom of the list of nations. Why even basic infrastructure like decent roads and highways were non-existent till now, and it required a major resolve to start building them at a pace unimaginable, only a couple of years earlier. How is it that every Bharatvasi who leaves our shores becomes a success story, despite being an abysmal failure in his own motherland? Why, Why, Why, Why and Why. These Why’s, I think will haunt me to my grave.

Yes we all have to start questioning and start asking why? Isn’t it ridiculous that in the system we live in, a procedure or a rule or a policy is easily and almost always allowed to take overriding priority over deliverance? Isn’t it equally ridiculous that the same system lays such a strong premium on non-deliverance that at times the achievers stand the risk of being victimized. And in the process, deliverance suffers and has suffered in the first fifty years of the existence of a free Bharatvarsh.

Why is it so important for a sarkari mulazim to follow rules and procedures without any concern whatsoever about deliverance and output. It is important because in our system there is no demand for and therefore no premium on deliverance. In my twenty nine years of career, I can count on my fingertips, occasions when deliverance of a very basic nature, in the form of acts to be done, not results to be achieved has been asked of me. Career progression nowadays is not based on performance, but on other factors like sycophancy, spinelessness, sweet talk, boss handling, and other similar qualities. Strange, one even thinks about deliverance in such a system!