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Showing posts with label Corporate. Show all posts
Showing posts with label Corporate. Show all posts

Friday, February 22, 2013

Is there light around the corner?


The next rail budget is round the corner.

A commercial organization in monopoly in a sellers market in a nation inhabited by over a thousand and three hundred million should ideally have no reason to belie the expectations of its clients as well as constituents. Yet it has successfully belied the expectations of almost all it came in contact with during the last over three decades.

Where have we faulted and is there a salvation?

Is it not sad that I, a true railwayman to the core and fairly senior one at that have no expectations from the ensuing budget, and there may be many more of the same variety. Having been a silent witness to thirty three budgets in my career spanning as many years, I have learnt not to nurture hopes from such annual rituals. A ritual is what the budget has now become, a ritual that merely places the accounts of the current and the forecast for the ensuing financial year on the table along with a few sops for the public at large.   

A budget is meant to be a statement, a statement of the efficiency and purpose of an organization, of its goals and aspirations and of a new vision or direction. A budget of a commercial organization is expected to be a pointer of the direction that the organization is expected to take in the coming year and therefore should logically result in actionables that drive the organization to achieve the figures and also the intent. Unfortunately it has generally never been so.  

It is also true that for a developing nation like ours and an organization like the railways, mere announcement of intentions is not meant to be the end all. Intentions if not backed by a solid commitment of purpose can only serve as a temporary shroud for gains that can at best be short term in nature.

The convenient lack of clarity on whether we are a commercial organization or the sarkar itself has been the bane of this monolith, almost since the time the nation came on its own. An archaic and bloated bureaucracy, the nine verticals of which are often at war with each other would always find it difficult to deliver what the nation aspires for. Yet its sheer inability to restructure itself on commercial lines from the present departmental one has indeed been the reason behind the organization not being able to live up to national aspirations. The recommendations submitted on many occasions by eminent economists have been gathering dust in an organization that desperately needs to modernize and corporatize in the national interest.

It is also necessary that our processes, both for taking decisions as well as entering into contracts are simplified and brought at least at par with other governmental systems in the country, if not on total commercial lines. Yet, on the contrary, the over bloated bureaucracy that rarely differentiates between deliverance and remaining busy continues to make mountains out of molehills. 

If only the ensuing budget is not merely a statement of figures and a few announcements, but instead a statement of avowed objectives and time frames thereof backed by a resolve to take all necessary steps to achieve the same, the greatness of this organization would indeed be redeemed.

If only wishes were horses...................

Wednesday, August 12, 2009

Air India stinks

The Air India episode stinks and anyone who cannot smell the stink has obviously contributed to the creation of the muck that caused the stink.
I wonder when shall the Indian bureaucrats and politicians realize that the primary function of the public sector in India is not, repeat not "getting milched". That the avowed aim of the public sector is serving the society and not the ministry officials and the minister in charge is a fact that needs to be realized. But keeping the feudal mindset of the indian society at large in mind, it appears extremely unlikely now or at any time in the future. Well there have been exceptions and the most notable that I experienced was during my shortlived stint as the CMD of ITDC in 2001 & 2002. The then Minister of tourism who who made me the CMD despite stiff opposition from the bureaucracy, let me totally free, while at the same time making it clear that I had his full support and backing. He not even once, during my entire tenure sought any favor from the corporation and that was one singular factor that led to a turnaround in an organization that in 2001 stinked more than the Air India of today. The Minister who followed also sought deliverance, only deliverance and nothing else and deliverance followed suit.
The major factor in the working of any corporate is its HR and anyone, particularly the CEO who does not realize it is bound to hit the dirt very soon. This concern, genuine concern for the HR coupled with a spine that is not supple and integrity, total integrity, sound common sense and guts on the part of the CEO is bound to pull even the "totally gone case" corporate out of the abyss. Unfortunately all of us from the organized services of the union have nothing but disdain for the HR and a supple spine also does not help.
Possibly they do not make CEO's with these qualities these days.
And so the stink shall continue, forever I am certain.