That the new government is going
to focus towards railways in particular is indeed god sent for this
organization that despite being in monopoly in a sellers-market in a nation of
over hundred and thirty crores continues to underperform with amazing
regularity. Yet it is often touted as an organization that delivers in this
nation where other government bodies generally continue to flounder, an
achievement only in relative terms.
An amazing organization that has
immense possibilities, an organization that can kickstart the ailing economy
and indeed redeem its place as the economic lifeline of the nation, but for it
to do so, the archaic managerial structure and processes would need to be
overhauled, if not built afresh. Perhaps
reorganizing the railways on functional, not departmental lines and taking the
flab of the highly bloated bureaucracy would be in order. Moreover clarity also
needs to be brought on whether railways is a ministry or a corporate or a combination
of both as that alone should form the basis of how this largest corporate in
the world in terms of number of employees, should be run.
The last ten years have witnessed
a rapid deterioration in the affairs of this giant monolith. Growth has virtually come to a standstill,
employee morale is at an all time low, public perception is abysmal, corrupt practices in almost all activities
including apex level appointments as witnessed during railgate have become the
order of the day and vision is conspicuous by its sheer absence.
With the first golden
quadrilateral having been built in the nineteenth century, there is a pressing
need for the ministry to rise above keeping itself occupied with petty matters
and deal with major issues like quadrupling the Delhi – Mumbai – Chennai – Kolkatta
corridor and improving and enhancing the basic infrastructure that is unable to
cope with the present and forecasted level of traffic. Such measures would
enable the railways to visualize its dream of running high speed bullet type
trains within its system and also perceptibly increase the number of trains
that it operates, catering to both passenger and freight traffic. The days of
patch-up solutions are now over.
Fast tracking the dedicated
freight corridors, inducing private investment in building new lines and
terminals, outsourcing non-core activities and simplification of the complexity
that the railway bureaucracy has built into its entire gamut of activities
would need to be handled well by the new government.
Inadequacies in passenger
amenities on trains as well as terminals can be attributed primarily to the
complexities in the operating procedures and contractual mechanisms and can be tackled
expeditiously. Ensuring cleanliness in trains and stations and fast tracking
the ambitious project of putting bio toilets in trains, measures that are the
need of the hour and would enhance railways image would need to be constantly
on the focus of the new government.
Indian Railways has gone through
a long period of sheer exploitation. It now need proper inputs – managerial,
structural, financial and also in terms of processes for it to emerge as the
growth engine of the nation as envisaged by the leader.
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