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Wednesday, August 12, 2009

Air India stinks

The Air India episode stinks and anyone who cannot smell the stink has obviously contributed to the creation of the muck that caused the stink.
I wonder when shall the Indian bureaucrats and politicians realize that the primary function of the public sector in India is not, repeat not "getting milched". That the avowed aim of the public sector is serving the society and not the ministry officials and the minister in charge is a fact that needs to be realized. But keeping the feudal mindset of the indian society at large in mind, it appears extremely unlikely now or at any time in the future. Well there have been exceptions and the most notable that I experienced was during my shortlived stint as the CMD of ITDC in 2001 & 2002. The then Minister of tourism who who made me the CMD despite stiff opposition from the bureaucracy, let me totally free, while at the same time making it clear that I had his full support and backing. He not even once, during my entire tenure sought any favor from the corporation and that was one singular factor that led to a turnaround in an organization that in 2001 stinked more than the Air India of today. The Minister who followed also sought deliverance, only deliverance and nothing else and deliverance followed suit.
The major factor in the working of any corporate is its HR and anyone, particularly the CEO who does not realize it is bound to hit the dirt very soon. This concern, genuine concern for the HR coupled with a spine that is not supple and integrity, total integrity, sound common sense and guts on the part of the CEO is bound to pull even the "totally gone case" corporate out of the abyss. Unfortunately all of us from the organized services of the union have nothing but disdain for the HR and a supple spine also does not help.
Possibly they do not make CEO's with these qualities these days.
And so the stink shall continue, forever I am certain.

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