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Tuesday, July 21, 2009

Public Sector stinks

My recent stay at Hotel Ashok was a disaster. Checked in in the mornig and checked out in the evening, due to complete failure of the airconditioning and generators. The beautiful suite room had turned into an oven by the evening. It was disgraceful, in fact the worst nightmare of a hotelier, the collapse of both the vital systems. There was a reason, large scale renovation, but the reason was not good enough. Airconditioning and electrical systems in a hotel are not meant to fail, despite whatever. And I moved into Hotel Samrat in the evening. Nothing much to write home about, but the hotel staff out of their love and affection for me and my family made the stay worthwhile.

ITDC is still a great organization with a large mandate "Development of tourism in India". Having headed ITDC in its hey days, albeit under the looming shadow of disinvestment, one of the worst things to have happenned to the corporation, I am still of the firm belief that the best days of ITDC are yet to come. ITDC can still, even now rise from the ashes and become the leader in the tourism scene of the nation.

If only it is handled like a commercial, not a bureaucratic organization and the CEO takes things head on, without bothering about the consequences. Perhaps I am wrong, for I was given the boot in December 2002, when I handled things head on and in the process rubbed the powers that be the wrong way, even though I was right and they were wrong.

And now we hear about the mess that is Air India. Again a classic example of bureaucratic mishandling of a commercial enterprise, rampant internal loot and weak CEO's. But such CEO's last their terms even though the organizaton does not.

God only can now help the public sector in this country.

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